Privacy Policy

Last updated: 10/27/2026

1. Information We Collect

We collect information you provide directly to us when you request an estimate, schedule a repair, or communicate with our team. This may include your name, email address, phone number, vehicle identification number (VIN), license plate, insurance policy details, and photographs of vehicle damage.

We also automatically collect certain information about your device when you navigate our website, including your IP address, browser type, operating system, referring URLs, and information about your interaction with our site.

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our collision repair services. Specifically, we use your information to:

Provide accurate repair estimates and coordinate with your insurance carrier.
Communicate with you regarding the status of your vehicle repair.
Process transactions and send related information, including invoices and receipts.
Maintain internal records for warranty and quality control purposes.
Analyze website usage to improve our digital experience and customer service.
Send technical notices, updates, security alerts, and support messages.

3. Information Sharing

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

With your insurance company or designated claims adjuster to facilitate your repair claim.
With OEM parts suppliers or sublet repair specialists when necessary for your specific repair.
With trusted third-party service providers who assist us in operating our website or conducting our business, subject to strict confidentiality agreements.
When required by law, subpoena, or other legal processes.
To protect the rights, property, or safety of JRS Body Inc, our customers, or others.

Text messaging originator opt-in data and consent are excluded from all of the sharing described above and will not be shared with any third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Repair records and related vehicle data are typically maintained for the duration of the applicable warranty period and as required by state regulatory bodies.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure network architectures, and restricted access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. SMS and Text Messaging Policy

JRS Body Inc (collision and body repair) and Skint Knuckles Garage LLC (mechanical service) send text messages only to people who opt in. On our estimate and service forms you can check a box for service texts (about your estimate or appointment request, reminders, scheduling, repair or service updates, and vehicle pickup) and, separately, a box for marketing texts (offers and service specials). Both boxes are optional and are not required to purchase, book or receive service. Providing a phone number alone does not opt you in.

Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. You can also reach us at (660) 548-3049 or jrsbodyinc@jrsbodyinc.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

10. California Privacy Rights (CCPA)

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). This includes the right to request disclosure of data collection and sales practices, the right to request deletion of personal information, and the right not to be discriminated against for exercising these rights. We do not sell personal data to third parties.

11. Automated Decision Making and AI

We may utilize artificial intelligence and automated systems to assist in generating preliminary estimates from customer-provided photographs. However, all final repair plans, safety decisions, and structural assessments are conducted and verified by certified human technicians. Your data is not used to train third-party AI models without explicit consent.

12. Do Not Track Signals

Some web browsers incorporate a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. At this time, our website does not respond to DNT signals, but we strictly limit third-party tracking to essential analytics and performance monitoring.

13. Third-Party Links

Our website may contain links to third-party websites or services, such as OEM manufacturer pages, insurance portals, or review platforms. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.